What is
the reason for my Amazon Account Suspension? What should I do to reinstate my
account? What is Plan of Action and how can I get it? What should I do to keep
away from this in the future?
If these
questions are haunting you, possibly your Amazon account was suspended for the
first time. Take a deep breath and calm down. You are not alone. While it is
true that Amazon has helped many small and medium scale businesses grow
exponentially, it also has a lot of rules, regulations & policies for
sellers to abide by. To keep its reputation, Amazon has implemented numerous
numbers of policies and performance metrics on sellers. Due to which it becomes
really hard to manage operations as well as marketplace challenges.
Generally,
Amazon account suspensions come under two categories:
- Policy Violations
- Poor Seller Metrics
Policy Violations: Your Amazon account is suspended
when you infringe the Amazon Policies of selling on its platform. The different
suspension reasons comprise suspension due to in authenticity, suspension due
to IPR complaint, suspension due to numerous seller accounts, suspension due to
review manipulation and many more.
Poor Seller Metrics: For great customer experience, you
must have your Amazon account in a healthy state. Amazon frequently suspends
the accounts that fail on the seller metrics. Many sellers get their Amazon
account suspended because of ODR, LDR and other seller metrics like PCR.
When Amazon suspends an Account, they generally inform you why.
You can obtain this information from the Performance Notification tab in your
seller account.
Thus, what to do in case of suspension?
You can appeal to the decision of Account Suspension by submitting
an Amazon Plan of Action stating the issues that caused the complaint, the
preventive measures are taken by you to fix the issue and preventive measures that
will help you keep away from the suspension in the future. You have to be very
careful in your plans and must be able to completely validate why Amazon should
reinstate your account.
If you require assistance with Account Reinstatement,
dial us today at Vintek System +1-844-444-4171.
Our experts have helped above 50,000 sellers get their accounts reinstated! We
assure you to reinstate your Amazon Account in the stipulated time period.
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